Mid-tier eDiscovery firm
The owner of a mid-tier eDiscovery firm with offices on four continents saw his profits shrinking as competition increased and service pricing commoditized. Rather than accepting the status quo, and floundering while attempting to stay afloat, the company decided to outsource its processing, IT and sales support to EXO Edge.
After only eight months, the business has been able to reduce its costs by $800,000. That number has gone straight to the bottom line, and the quality of services has remained the same.
As an added benefit, employees of the eDiscovery provider are happier – citing less stress because they have less administrative tasks to fill their days and less overtime hours. When they log off, their EXO Edge team logs in. It’s now a true, 24/7, Follow the Sun business.
• Faster output for happier clients: Make full use of the 24-hour day, even after your local employees go home
• Staffing efficiencies:
Allow EXO Edge to hire, train and manage support staff
• Cut costs and save BIG:
On infrastructure, offices, health care and taxes
• Increase in-house efficiency: Allow your key resources
to focus on primary business tasks
• Skilled experts: EXO Edge staff are
highly specialized in eDiscovery, IT, admin and HR
Flexible & Secure
• A “work group” that works exclusively for your business, on a set schedule, with company email addresses just like your full-time employees
• Recruit and train your own team of leave that to us
• Data resides on your servers in your jurisdiction
• All staff sign a rigorous non-disclosure agreement
• Office premises under 24-hour, multilayered security, CCTV surveillance and biometric access control
• No mobile phones allowed in the operations center
EXO Edge delivers freedom and operational efficiencies
to legal service providers, law firms and corporations.
"The team at EXO Edge were able to quickly identify a more efficient and robust approach for our whole Information Technology environment. I was very impressed with their ability in getting up to speed quickly with our unique situation. They were very attentive to our needs."Andrew Just
The team at EXO Edge were able to quickly identify a more efficient and robust approach for our whole Information Technology environment. I was very impressed with their ability in getting up to speed quickly with our unique situation. They were very attentive to our needs.Andrew Just